Adding a New User

Created by Alex Mickan, Modified on Thu, 22 Jan at 9:19 PM by Andrew Jot

This article walks you through how to add a new user to your dealership dashboard and manage their permissions effectively.

Important: You must have Manager permissions to add or edit users. Please ask a manager on your team to make changes if you don’t have permission.


#Adding a New User

Follow the steps below to invite a new team member to your dashboard.

#Step 1. Navigate to New User

From your dashboard, go to:

Team > New User


#Step 2. Enter User Details

Fill in the required fields:

  • Name

  • Email

  • Phone Number



#Alias (Optional)

Use the Alias field if you have two team members with the same name who will receive reviews. This allows our automatic matching system to distinguish between them.

Example:
If you have two users named Matthew, one could use “Matt” and the other “Matthew”.


#Step 3. Assign Permissions and Locations

Choose the appropriate permissions and locations for the user.

  • Default Permissions
    Best suited for staff who manage leads and vehicle stock.

  • Manager Permissions
    Ideal for senior staff or marketing managers who need access to website updates, location settings, stock rules, and more.



To further tailor what the user can see and access, adjust:

  • Permission toggles

  • Assigned locations

  • Lead categories relevant to their role


#Step 4. Configure the Team Profile

The Team Profile section controls what information appears on your website’s team page for this user.


#Step 5. Save and Invite

Click Save to complete the setup.

Once saved, the user will receive an email invitation to set up their profile. After completing their setup, they’ll have access to the dashboard based on the permissions you assigned.

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